Best value and Best Service
We visited Nepal in December and had only 7 days, not long enough for multi-day treks yet, as travelers from the US, we wanted to experience as much as possible within that time frame the comprised of visiting the breath-taking mountain sceneries, sport activities, and history. While Nepal Intrepid Treks was started by trekking guides, they have diligently built their business and tourism relationships over the last few years to cater to different tourist needs. As an active planner, i had reached out to a dozen tour companies as opposed to only settling for the top 2-3 on Tripadvisor ratings. What first impressed me about Nepal Intrepid Treks is their responsiveness, flexibility and transparency about planning constraints. Its really the best value and service.
They also offered the best value by a large margin. At no time during my interactions with them did they push any additional services on me, but rather adapted to whatever changes I wished to make. Given the relationships they made in the industry, they also offered some of the best rates relative to other tour companies for the exact same vendors. We did the heli ride to Everest Base Camp, hikes in Nagarkot, paragliding, city tours in Kathmandu, Bhaktapur and Pokhara and of course the sunrise trips to the neighboring hill stations. What really made the difference is their sense of service on the ground. They were always on time and went the extra mile whenever there were unexpected delays. On one day, our morning flight to Pokhara was delayed for several hours and eventually canceled yet our guide went above and beyond to get us on an afternoon flight so we wouldnt miss out on the activities for the rest of the day. That sense of urgency on our behalf extended through the whole trip. Even though we missed an activity for no fault of theirs, they did their part in making up for it by dining us at a cultural center on their own cost, which wasnt needed at all yet we fully appreciated. We are so much happy for this best value and service.
In summary, I was thoroughly impressed — a sense of humility, superior service, flexibility, transparency with unmatched value. We know we will definitely return to Nepal for the treks; we will look no further than Nepal Intrepid Treks. A big thank you Nisan, Santa and Lal! Keep it up!
You guys are best value and service provider team in Nepal.